Get help

Where to get advice

Download this great little brochure which includes a huge number of places to refer people to if they need a meal, advice on budgeting, where to get food parcels, a place to sleep or a temporary home.

Here to Help U

The place to find help and someone to talk to about everything.

Newcomer Settlement Support list

A really useful list of places to find advice, support, language services around the Western Bay.

The Little Book of Scams

All you ever need to know about scams.

Feeling safe at home

Good advice from police about keeping yourself safe.

Fencing advice

Want a new fence and not sure of the rules?

How to serve a trespass notice

Advice from police about keeping someone off your property.

Advice for new arrivals

Are you new to New Zealand? Here’s some good advice.

Lost something?

Here’s how to report your lost property.

Recognising Child Abuse

Worried about a child or family, but don’t know what to do?

Elder Abuse and Neglect

Older people are vulnerable to abuse and neglect. The abuser is usually a member of the older person’s family or a person employed in a position of trust. The abuser may be struggling to cope with being a caregiver or could be having troubles of their own.

Choosing a Retirement Village

Want some help in deciding about moving into a retirement village?

Identity Theft

Identity theft has become an increasingly common and widespread crime overseas. It is also on the rise in New Zealand.

Credit & Eftpos Card Fraud

The theft of credit and Eftpos (ATM) cards is a common crime in New Zealand. So, too, is the associated fraud.

While Police work closely with banks and retailers to prevent this type of fraud, there are a number of simple things you can do to assist.

Checking if a Vehicle is Stolen

When you buy a vehicle from a private seller, be careful to look out for signs that the car is stolen or the seller is not the true owner of the vehicle.

Noisy Neighbours

How do you make a complaint about noisy neighbours?

Enjoying the Outdoors Safely

There have been a number of recent tragedies involving people getting in to difficulty in the outdoors. There have also been a number of rescues of people inadequately equipped and prepared for the activity they were taking on. Most of these tragedies and rescues were avoidable. New Zealand Land Search and Rescue provide advice.

Drones and their use

Got a drone to play with? Make sure you use it safely. Information, FAQs and contacts for drone use

Tips to spot an online scammer

Last year, more than $10 million in scam losses in New Zealand was reported to Netsafe. The number was probably a lot higher in reality. because people are often reluctant to own up to having lost money to a scammer. Don’t be a victim!

Using apps to improve your mental health

They have their uses and here’s some to try.

Need help with food?

Everyone goes through tough times, especially lately! Anyone can get help from the Tauranga Foodbank. If you live in Pāpāmoa there’s the new Pāpāmoa Food Hub at the Baptist Church. Find out more at heretohelpu.nz